Earlier this week we invited Hannah, a member of the AdWords Help Center team, to let us know what her team has been up to. Here's what she had to say:

Lots of advertisers use the Help Center to browse for answers to their AdWords questions, but although they may search on Google.com everyday, many haven't tried to search for answers to their questions in our online help content.

Recently, one of the readers of Inside AdWords wrote in asking for an explanation of negative keywords. So, to answer that question, we could go to the Help Center and check out the results of a search for "negative keyword." Yep, lots of good info there.

By the way, sharp eyed readers will probably notice that the Help Center has a new design. I hope you'll take a look.


Do you have any comments on the Help Center? Please send them along and we'll make certain that Hannah sees them.