On Monday, we posted the schedule for our upcoming Hangout on Air: Customer Support in the Digital Age.  Regrettably, Session 1 with Avinash Kaushik, discussing the “bleeding edge” of digital marketing, will no longer be broadcast.  Session 1 was scheduled to occur October 16th at 9:00AM PDT.  We apologize for the inconvenience and hope that those of you who were planning on watching that session will join us for our three other sessions, hosted on the Google Ads Google + page:

  • Session 2: Deepak Khandelwal, Vice President of Global Customer Services and Sophie Bromberg, Director of Online Help, will discuss the progress that AdWords customer support has made in recent years - 10:15 am PDT, RSVP here
  • Session 3: Eric Feron, Manager of Global AdWords Communities and Social, and Dave McCann, Online Sales and Operations Manager will walk us through “magical” support and AdWords Communities moments - 11:00am PDT, RSVP here
  • Session 4: Fran├žoise Brougher, Vice President of SMB Sales & Operations, Deepak Khandelwal, and Brad Green, Engineering Manager will take part in a fireside Q&A on AdWords Support - 11:25am PDT, RSVP here

Follow the ‘RSVP here’ link to visit the associated Google+ event page. The Hangout On Air live stream videos will be embedded in these pages a few minutes before the beginning of each session.  Thanks, and again we apologize for any inconvenience. 

Posted by Rob Newton, Google Ads Team